Why use the Customer Journey Template?
Understand your customer’s journeys and their Job to be Done.
Challenges
This tool is designed to help you with following challenges.
TIP: to help you ‘think’, select the challenges that apply to your case.
Understand customer journeys Design better value propositions Improve user experiences Simplify your products & services Increase conversion rates and sales Facilitate brainstorms about service design thinking and User-centered design
How?
The tool