2-10 Participants
4-8 Hours
1 Tool
Level 2Intermediate

Why use the Customer Journey Template?

Understand your customer’s journeys and their Job to be Done.

Challenges
This tool is designed to help you with following challenges.
TIP: to help you ‘think’, select the challenges that apply to your case.

  • Understand customer journeys
  • Design better value propositions
  • Improve user experiences
  • Simplify your products & services
  • Increase conversion rates and sales
  • Facilitate brainstorms about service design thinking and User-centered design

How?

The tool

This template is licensed under the Creative Commons Attribution-Share Alike 4.0 Unported License. To view a copy of this license, visit https://creativecommons.org/licenses/by-sa/4.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.

Learn best practices. Get training.


How can we help?

Time


Location

Participants

Access to all visual tools

Visual thinker certificate + surprise

*All pricing is excluding travel expenses and VAT if applicable.

All tools created and shared by us have a Creative Commons license. This means you are free to use all tools for any purpose, all personally, most (not all) commercially.

DIY

Please comply w/ license

FREE

Go for it!

The most flexible way of collaboration. Get tips & tricks and coaching right from your workstation (or bar, home, ...anywhere).

Remote brainstorm

1-4 hours / session

As much sessions as needed

Online (eg. skype/appear.in)

1-4

FROM €199 / session

FROM €99 / participant

Learn best practices and get coaching. Creative sessions facilitated by our experienced design thinkers are always inspiring and challenging. Try it! 

Workshop / training

4-8 hours / session

1+ sessions

In-house / anywhere

10 / coach

FROM €1299 / session *

FROM €299 / participant *

Interested?


Remote brainstormWorkshop/trainingTrain the trainerA combinationSomething else


or call us at +31 (0) 85 303 76 32


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